Use the Event Spy to debug errors.

Procedure

  1. Install the module, Event-Processing-Utils, with the SolutionPack for CUCM instance installed from the Centralized-Management page.
  2. Edit the processing.xml file under Event-Processing/Event-Processing-Manager/<CUCM_instance>/conf to enable the Event Spy. Here is a sample processing.xml file that includes the EVENT-SPY entries:
      <!-- Debugging -->
    <!-- Event spy for debugging purposes:
    outputs events to log files. Install the event-processing-utils
    modules to use this. --> <processing-element name=" EVENT-SPY " type="EventSpy"
    config="Event-Processing-Utils/cisco-voip-cucm /conf"
    /><processing-element enabled="true"
    name="VOIP-ENRICHMENT"
    config="Event-Property-Tagger/cisco-voip-cucm/conf/flow-enrichment.xml"
    data="DATASTORE-VOIP" /><processing-element enabled="true"
    name="VOIP-ENRICHMENT"
    config="Event-Property-Tagger/cisco-voip-cucm/conf/flow-enrichment.xml"
    data="DATASTORE-VOIP" /> <processing-element enabled="true"
    name="CISCO-VOIP-COLLECTOR"
    config="Cisco-VoIP-Collector/cisco-voip-cucm/conf/cisco-voip-collector.xml"
    data=" EVENT-SPY VOIP-ENRICHMENT" />
  3. Restart the Event-Processing Manager.