After upgrading from M&R 6.5u4, 6.6u1, or 6.7u1 to 6.8u5, you must perform these updates before discovery will work properly.

Procedure

  1. Install the SNMP block for the SolutionPack for CUCM.
    Navigate to Centralized Management > SolutionPack Center to update the SNMP block.
    Note: Once the CUCM SolutionPack is upgraded, warning message appears that can be ignored.
  2. Before upgrading the SolutionPack for CUCM to the 3.0 version, ensure you export all CUCM AXL and SNMP configurations to a file with .csv format. Exporting Call Manager data before upgrading the SolutionPack for CUCM
    Call Managers are removed from Discovery Center in M&R during the SolutionPack upgrade. If you export the Call Manager data before upgrading, you can add it back after the upgrade.
  3. Add a new SNMP Collector (CiscoCUCMCollector). Adding the CiscoCUCMCollector.
  4. Update the datastore that holds Call Manager data. Create the Elastic Search resource
  5. If you exported Call Manager data before upgrading the SolutionPack for CUCM, import the modified .csv file. Importing Call Manager data after upgrading the SolutionPack for CUCM
  6. If needed, you can manually update the Call Manager information for the devices. Adding Call Manager information for devices after an upgrade