You can analyze the SolutionPack for Network Configuration Manager logs in to troubleshoot a broken connection.


  1. Log in to the M&R server.
  2. Go to the /opt/APG/Collecting/Collector-Manager/<ncm_instance_name>/logs directory to view the log files.
    For Linux, navigate to your emc-ncm instance and check the log files, /opt/APG/Collecting/Collector-Manager/<emc-ncm-instance-name>/logs/collecting-0-0.log
    For Windows, navigate to C:\Program Files\APG\Collecting\Collector-Manager\<emc-ncm-instance-name>\logs\collecting-0-0.log