A certificate error displays when connecting to the Change Detail Report from M&R in the SolutionPack for Network Configuration Manager.

Note: Firefox is the recommended browser for viewing reports in the M&R SolutionPack. If the problems with Chrome persist, try using a different browser.

The steps may vary slightly depending on your browser version.


  1. On the report that generates the SSL error message, right-click and select View frame source.
  2. In the View Frame Source tab, click Advanced.
  3. Click Proceed to <Server name/IP address>.
  4. Wait for the content to load.
  5. Go back to the report, right-click and select Reload frame.
  6. In the Smarts Network Configuration Manager authentication pane, log in to the NCM EMC Data Access API (EDAA) with the msa-user account credentials (defaults: msa-user/sysadmin).
    The report displays in the frame.