This section will cover an overview of the onboarding and user experience for Federal Tanzu Application Catalog customers.
Please note that Tanzu Application Catalog UI is built on top of a commercial Cloud Service Portal (CSP) for VMware. In order to support Federal customers who cannot access commercial CSP, we have extracted the UI experience into the following process below.
When you have purchased Tanzu Application Catalog, the TAC team will work with your account team to send you the “Application Request” form. Once this form is filled out, the account team will return it to the TAC team to complete the packaging of your new request.
Once the new request is fulfilled, your account team will share the credentials for your registry with you.
Once your first catalog has been delivered to you through the onboarding process, you can reach out to support for any changes that you need.
If you would like an application from TAC to be added to your existing catalog, please reach out to VMware Federal support team through your MyVMware account. Their team will send you an "Application Request" form that includes all the choices to pick from. Once the TAC team has completed the request, they will notify the Federal support team and the Federal support team will notify you via the support ticket that the request is completed.
If you would like to have an application removed from your catalog, please reach out to the VMware Federal support team through your MyVMware account. Their team will alert the TAC team to remove the requested applications.
If you are running into general issues, please reach out to the VMware Federal support team through your MyVMware account. They will route your request to the proper teams to help. You can see what is covered under TAC’s Scope of Support here: https://docs.vmware.com/en/VMware-Tanzu-Application-Catalog/services/tac-docs/GUID-support.html