A number of things can prevent a client application from successfully connecting to Greenplum Database. This topic explains some of the common causes of connection problems and how to correct them.
||To enable Greenplum Database to accept remote client connections, you must configure your Greenplum Database master instance so that connections are allowed from the client hosts and database users that will be connecting to Greenplum Database. This is done by adding the appropriate entries to the
|Greenplum Database is not running||If the Greenplum Database master instance is down, users will not be able to connect. You can verify that the Greenplum Database system is up by running the
|If users connect to the Greenplum master host from a remote client, network problems can prevent a connection (for example, DNS host name resolution problems, the host system is down, and so on.). To ensure that network problems are not the cause, connect to the Greenplum master host from the remote client host. For example:
If the system cannot resolve the host names and IP addresses of the hosts involved in Greenplum Database, queries and connections will fail. For some operations, connections to the Greenplum Database master use
|Too many clients already||By default, Greenplum Database is configured to allow a maximum of 250 concurrent user connections on the master and 750 on a segment. A connection attempt that causes that limit to be exceeded will be refused. This limit is controlled by the
Parent topic: Accessing the Database