Unable to download failed backup logs

Problem

For a failed backup operation, the options to download logs and download resource list are disabled.

Cause

This situation is typically the result of nothing being uploaded into the bucket. Because logs and other details are fetched from the bucket you designated for the backup, these actions are disabled when the bucket has no contents and therefore there is nothing to download.

Solution

1. Connect to your cluster with kubectl.
2. Retrieve the details about the backup operation, for example:

   kubectl exec -it deploy/velero -n velero -- /velero describe backup my-backup-name --details

3. Check the velero pod logs, for example:

   kubectl -n velero logs velero-pod-name | grep my-backup-name