Unable to download backup or restore logs

Problem

When attempting to download logs or results from backup or restore operations, you might see the following error:

Your request header section exceeds the maximum allowed size

Cause

This error typically results from a browser cache issue.

Solution

1. Try using a different browser or open a new browser window in private mode.
2. Clean up the browser cookies associated with VMware.
3. Try downloading your logs or results again.