You use the appliance management interface to restore the system from a backup file. The restore operation is used in cases where the system has become corrupt or unusable due to resource or system failures.

This operation restores the appliance to the state it was in at the time of the backup. The contents of the backup file supersede configuration changes made before restoring the appliance.

Prerequisites

You have deployed a replacement system that is clean of prior configuration settings. The replacement system has the same software version and IP address as the original system.

Note:

A clean system deployment requires only the minimum configuration to be manageable and that the system is network reachable from the operator or client system.

Procedure

  1. Log in to the appliance management interface: https://tca-cp-ip-or-fqdn:9443.
  2. Navigate to Administration > Troubleshooting > Backup & Restore.
  3. If backup files stored in a SFTP or an FTP server, the list is displayed under Restore.
  4. Select the backup file to restore and click Restore. If the backup file is encrypted, provide the encryption password in the pop up window and proceed.
  5. If you have stored the backup file in a local repository, click Choose File, browse to the backup file, and open it.
    Note: Restoring from backup files that are more than two weeks old is not supported.
  6. Click UPLOAD. If the backup file is encrypted, provide the encryption password in the pop up window and proceed.
    Note:

    Do not use browser in linux operating system while uploading backup bundle file.

    The system verifies the uploaded file.

  7. Click Restore. If the backup file is encrypted, provide the encryption password in the pop up window and proceed.

    The restoration begins. This process can take several minutes to complete. After the restore operation is complete, login to the appliance management interface again.

  8. Verify that the system is operating properly:
    1. Navigate to the Dashboard tab and confirm that the component status is green.
    2. Navigate to the Appliance Summary tab and ensure that the Hybridity Services, Common Services, and System Level Services are running.
      Note:

      If the restore operation is on a new deployment of TCA 3.0 and some components are not in proper status after restore complete, then perform the following step:

      Navigate to Administrator > Troubleshooting > Baeckup & Restore and click RESOURCE SYNC.