To start the service on Linux:

  1. Navigate to the BASEDIR/smarts/bin directory for the product.

  2. Type: ./sm_service start < service_name >

  3. Press Enter.

  4. Repeat Steps 2-3 for each service name that is installed for your deployment.

Table 1. SAM service names

Product

Service name

Service Assurance Manager

ic-sam-server

SAM with Notification Cache Publishing Enabled

ic-sam-server-pres

Data Web Applications (Tomcat)

smarts-tomcat

EMC Data Access API (EDAA)

smarts-edaa

Notification Exchange (Rabbit MQ)

smarts-rabbitmq

Notification Cache (ElasticSearch)

smarts-elasticsearch

Adapter Platform

ic-icoi-server

Business Impact Manager

ic-mbim-server