You use the service.data.template file as the basis for creating a service import datafile.

To create a service import datafile:

  1. In the installation area from which the source Global Manager is invoked, go to the BASEDIR/smarts/bin directory and type the following command to open the service.data.template file:

                   sm_edit conf/ics/service.data.template
                
  2. Add your business service definitions to the file.

  3. Save and close the file. The modified version of the service.data.template file is saved to the BASEDIR/smarts/local/conf/ics directory in the installation area.

    If you saved the service import datafile as a new name, the file is saved as the new name in the BASEDIR/smarts/local/conf/ics directory. Perform the procedure in “Specifying text or XML datafiles” on page 85 to make the Global Manager aware of the new service import datafile. Then, perform the procedure in “Reloading service and group elements” on page 92 to force the Global Manager to load the elements defined in the new service import datafile.

    If you saved the service import datafile as is, the file is saved as service.data.template in the BASEDIR/smarts/local/conf/ics directory. If the Global Manager was running before you created the file, perform the procedure in “Reloading service and group elements” on page 92 to force the Global Manager to load the elements defined in the service import datafile.

    Thereafter, every time that you modify the service import datafile, perform the procedure in “Reloading service and group elements” on page 92 to force the Global Manager to reload the elements defined in the service import datafile.