Business Impact Manager provides:

  • Business Services maps through which users view impacted business elements.

    Chapter 3, “Viewing Business Analysis Results and Topology,” describes this feature.

  • Text import datafiles in which users define business elements in text format, define hierarchical group elements in text format, and define weight elements in text format.

    Chapter 4, “Setting Up and Using Business Impact Manager,” describes this feature.

  • A Group Builder, also known as a Group Definitions window, through which users can create and modify hierarchical group elements.

    The Service Assurance Manager Configuration Guide describes this feature.

  • XML import datafiles in which users define the following elements in XML format:

  • InMaintenance attribute processing, in which Business Impact Manager sets the InMaintenance attribute to TRUE for any business impact notification created solely from causal infrastructure or application notifications associated with devices in maintenance mode.

    Chapter 4, “Setting Up and Using Business Impact Manager,” describes this feature.