Additional Service Assurance tools

In addition, Service Assurance provides the following tools that are described in separate documents. They include:

• Business Process Tools. The Business Impact Manager User Guide provides additional information.

• Report Manager tools. The Report Manager User Guide provides additional information.

• Remedy tools. The Adapter for Remedy ARS User Guide provides additional information.

• Concord eHealth tools. The Adapter for Concord eHealth User Guide provides additional information.