Network Protocol Manager for EIGRP performs availability-based root-cause analysis of the discovered EIGRP topology objects. It also relates physical-transport problems to the EIGRP objects, along the affected data path, that are no longer accessible or suffer from lack of response or performance as a result of the physical-transport problems.

When Network Protocol Manager for EIGRP detects an EIGRP failure, it checks for any physical-transport problem from IP Availability Manager that might be causing the failure. If it finds such a problem, Network Protocol Manager for EIGRP diagnoses the EIGRP failure as a symptom and exports the underlying physical-transport problem and the EIGRP symptom to the Global Manager, as explained in Chapter 4, “EIGRP Cross-Domain Impact Correlation Analysis.”

If it does not find such a problem, Network Protocol Manager for EIGRP focuses its analysis on just the EIGRP domain and performs the root-cause analysis described in this chapter.