In some reports, the count (primarily in reports that show the objects count) displayed is not 100% accurate.

Root Cause

This issue can be possible in reports where ‘Unique Count’ metric is used to calculate the number of unique records. The accuracy of ‘Unique Count’ in Elasticsearch is based on the precision threshold. The default precision threshold is 3k. When the unique count goes beyond that threshold, then accuracy cannot be 100%.


To have more accuracy on such reports, the precision threshold value can be changed by editing the report.

Note: Increasing the precision threshold can normally consume more memory.