This section provides steps to add a connection.

By default, you can find connections for Slack, JIRA, and ServiceNow. You can update the host and credentials to complete the setup of these connections.


  1. Go to https://Telcocloud serviceassurance-ui-IP.
  2. Enter the username and password.
  3. Click Next.
  4. Navigate to Administration > Alarms Management > Actions.
  5. Under Connections, click Add.
    The Add Remediation Connection page appears.
  6. Update the following parameters:
    Input Parameter Description Default Value
    Connection Id Provide the unique connection ID. NA
    Connection Type Identifies the protocol or the connection type. Select the type of connection from the drop-down menu. http
    Description Provide the description details to the connection. NA
    Hostname Provide the hostname for the external service. NA
    Username Provide the username for the external service. NA
    Password Provide the password of the external service. NA
    Port Provide the port number of the external service. NA
    Schema Provide a schema of the external service. NA
    Extra Provide extra information for the connection. NA

    For the automated Remediation Rule, add an entry in the Connections for connecting to the mitigation service, which refers to this connection in the user-defined action.

  7. Click Save.