This section describes the procedure to create an alarm.

Prerequisites

You must configure Domain Settings for OI server inorder to receive alerts from the configured alert definition. For more information on how to configure the Domain Settings, see .

Procedure

  1. Go to https://Telcocloud serviceassurance-ui-IP.
    A typical URL for logging in to the user interface from the same system on which VMware Telco Cloud Service Assurance is installed is, https://10.x.x.x.
  2. Enter the username and password.
  3. Click Next.
  4. Navigate to Administration > Alarms Management > Alarming.
  5. Click Add.
  6. Under Description, update the following parameters:
    • Name: Provide the name for an alarm. Only letters, numbers, and hyphens are allowed.
    • Description: Provide the description for an alarm. This field is optional.
    • Alarm Status: Select the status of an alarm. The supported values are listed in the selection drop-down menu. By default, the alarm status is Disabled.Add Alarm Description
  7. Click Next.
  8. Under Things to Monitor, select the Property, Expression, and Value.
    • To add multiple properties for a given metric within the same group, click Add Condition. The AND condition tag is used to filter metrics within the same group.
    • To add multiple filters, click Add Group. The OR condition tag is used to filter metrics from different groups.
      Note:
      • The deviceType and entityType are mandatory for every alarm defintion.
      • The property drop-down list contains capital letter objects followed by small letter objects.
      Alarm Things To Monitor

    You can view the applicable metrics in the metrics preview grid.

    Note: The filtered metrics preview grid does not display values for units and descriptions, as the source metrics do not have them.
  9. Click Next.
  10. Under Thresholds, select the Metric, Condition, Duration, and Time unit from the selection drop-down menu and specify a value. Alarm Threshold
    Note: You can add only two threshold conditions, and they are AND conditions.
    To add multiple threshold crossing conditions, click Add Conditions.
  11. Click Next.
  12. Under Notification Definition and Tags, provide the notification and tag definition details.
    For Notification Definition, update the following fields:
    • Event Name: Provide a name for the event.
    • Description: Provide a description for the event. This field is optional.
    • Severity: Select the severity level of an alarm. The supported values are listed in the selection drop-down menu.
    • Select Category, Class Name, Instance Name, and Source. These fields can have mapped or static values.
      Note: Ticket ID is an optional field.
    • Select Event Type. This field can have two values Momentary or Durable. If the event type is Momentary, you must enter the Duration value and select the duration.

      The duration field enables automatic deletion of notifications. Momentary notifications are automatically cleared based on the specified time duration. Any update to the momentary notification before the automatic deletion period may restart the time period.

    Every notification is identified with a Class Name, Instance Name, Event Name, and Source. Make sure that you map the correct values with the notification definition fields. Use the durable field for the automatic deletion of notifications. The value of the source field must match between notifications and clear notifications.
    For Tag Definition, select one or more User Defined Tags and map the values to the user-defined fields in the alarm messages. This field is optional.
    Alarm Notification Definition
  13. Click Finish.