InMaintenance attribute processing

For a business impact notification created solely from causal infrastructure or application notifications associated with devices in maintenance mode, Business Impact Manager will set the InMaintenance attribute of the business impact notification to TRUE.

Put another way, Business Impact Manager will set the InMaintenance attribute of a business impact notification to TRUE when the InMaintenance attribute of each of the underlying causal infrastructure or application notifications is set to TRUE. If the InMaintenance attribute of at least one underlying causal notification is FALSE, Business Impact Manager will set the InMaintenance attribute of the business impact notification to FALSE.

An administrator can configure a notification list and associate it with a user profile to determine whether users of the user profile will see, in their Notification Log Console, those business impact notifications having InMaintenance=TRUE. The Smarts Service Assurance Manager Configuration Guide provides instructions for creating and modifying notification lists.