Additional Service Assurance tools

In addition, Service Assurance provides the following tools that are described in separate documents. They include:

• Business Process Tools. The Smarts Business Impact Manager User Guide provides additional information.

• Report Manager tools. The Smarts Report Manager User Guide provides additional information.

• Remedy tools. The Smarts Adapter for Remedy ARS User Guide provides additional information.

• Concord eHealth tools. The Smarts Adapter for Concord eHealth User Guide provides additional information.