This topic provides steps to view the status of the remediation actions in the Tasks page.

Procedure

  1. Navigate to Operations > Default Notification Console.
  2. In the Default Notification Console, filter the notification by the Event Name.
    The following screenshot is an example of the remediation event generated through the Kafka Collector. Remediation_Event
  3. Select and right-click the notification and select Remediation Action.
    ServiceNowRemediationAction
  4. Click Start.
  5. To view the status of the remediation action, navigate to the Tasks page.
    In the Tasks page, you can view the status of the remediation action along with other details. ServiceNowRemediationEvent