Access Protection has to be disabled in the McAfee Antivirus Scan Console before installing VMware Tools in a Windows guest operating system. For more information, see the VMware Knowledge Base article https://kb.vmware.com/kb/1009965

Before you begin

  • Power on the virtual machine

  • Use McAfee Antivirus in Standard Mode

Procedure

  1. Install VMware Tools before installing McAfee Antivirus on the Windows guest operating system.
    Note:

    McAfee Antivirus will, however, prevent VMware Tools upgrade if run in Maximum Protection mode.

  2. Disable Access Protection from the McAfee Antivirus Virus Scan Console when either installing or upgrading VMware Tools.
    1. Select Start > Programs > McAfee > Virus Scan Console.
    2. Right-click the Access Protection icon in the Tasks window and select Disable from the pop-up menu.

What to do next

  • Install VMware Tools.

  • Re-activate Access Protection when your VMware Tools upgrade or installation is complete.