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VMware Tools 10.2.1 Release Notes

Updated on: 26 APR 2018

VMware Tools | 26 APR 2018 | Build 8267844

Check for additions and updates to these release notes.

What's in the Release Notes

The release notes cover the following topics:

What's New

  • VMware Tools 10.2.1 supports the guest operating systems below:
    • windows.iso supports Windows Vista and later.
    • linux.iso supports Linux guest operating systems Red Hat Enterprise Linux (RHEL) 5 and later, SUSE Linux Enterprise Server (SLES) 11 and later, Ubuntu 10.04 and later. It also supports other distributions with glibc versions 2.5 and later.
    • darwin.iso supports Mac OS X versions 10.11 and later.
    • solaris.iso supports Solaris versions.
  • Resolved Issues: This release of VMware Tools disables VMware CAF Management Agent service by default. For more details, see the Resolved Issues section of this release notes.

Earlier Releases of VMware Tools

  • For earlier releases of VMware Tools, see the VMware Tools Documentation page.

Before You Begin

VMware Tools ISO images for a few end of life guest operating systems are frozen. Some ISO images are not shipped with ESXi in the tools-light VIB. For more details, see the VMware Tools Documentation page. All VMware Tools ISO images are available for download from

VMware Tools for Windows is available for download in 32-bit and 64-bit installer executable (.exe) files. These files are provided for easier access and installation of VMware Tools in Windows guest operating systems.

Important note about upgrading to ESXi 5.5 Update 3b or later

For the resolution on incompatibility and general guidelines, while upgrading ESXi hosts to ESXi 5.5 Update 3b or ESXi 6.0 Update 1 or later, using older versions of Horizon View Agent, refer to the knowledge base articles:


VMware Tools 10.2.1 is available in the following languages:

  • English
  • French
  • German
  • Spanish
  • Italian
  • Japanese
  • Korean
  • Simplified Chinese
  • Traditional Chinese

Compatibility Notes

  • VMware Tools 10.2.1 is compatible with supported versions of VMware vSphere ESXi 5.5 and later, VMware Workstation 14.0 and VMware Fusion 10.0. See VMware Compatibility Guide for more information.
  • The option to clobber Linux kernel modules that are included with the operating system using VMware Tools installer has been removed and no longer supported. 
  • Starting with VMware Tools version 10.2.0, Perl script-based VMware Tools installation for FreeBSD has been discontinued. FreeBSD systems are supported only through the open-vm-tools packages directly available from FreeBSD package repositories. FreeBSD packages for open-vm-tools 10.1.0 and later are available from FreeBSD package repositories.

Guest Operating System Customization Support

The Guest OS Customization Support Matrix provides details about the guest operating systems supported for customization.

Installation and Upgrades for this release

VMware Tools can be downloaded from the Product Download page.

VMware Tools Operating System Specific Packages can be downloaded from For more information on installing OSPs, see the VMware Tools Installation Guide for Operating System Specific Packages for ESX/ESXi version 4.1 and earlierESXi versions 5.x and 6.x.

The steps to install VMware Tools vary depending on your VMware product and the guest operating system you have installed. For general steps to install VMware Tools in most VMware products, see General VMware Tools installation instructions (1014294).To set up productLocker to point to the shared datastore, see KB 2004018.

For specific instructions to install, upgrade, and configure VMware Tools, see the VMware Tools Documentation page.

Windows guest Drivers Installed by VMware Tools

The following driver versions are supported by VMware Tools 10.2.1 on a Windows Guest Operating System.

Drivers VMware Tools 10.2.1
Hardware Drivers










efifw (Windows 8 and later)

Software Drivers







Resolved Issues

  • Network ports might get exhausted on a guest VM while using VMware Tools 10.2.0

    Guest VM ports might get exhausted after a few days while using VMware Tools 10.2.0. It results in a network connection failure.

    This issue is resolved in this release by disabling VMware CAF Management Agent service (ManagementAgentHost.exe) by default. Do not enable VMware CAF Management Agent service manually. For more details, see KB 54459.