You must disable the Access Protection in the McAfee Antivirus Scan Console before installing VMware Tools in a Windows guest operating system.
Prerequisites
- Power on the virtual machine
- Use McAfee Antivirus in 'Standard' mode
Procedure
- Install VMware Tools before installing McAfee Antivirus on the Windows guest operating system.
Note: McAfee Antivirus prevents VMware Tools upgrade, if it is run in 'Maximum Protection' mode.
- Disable Access Protection from the McAfee Antivirus Virus Scan Console when either installing or upgrading VMware Tools.
- Select .
- Right-click the Access Protection icon in the Tasks window and select Disable from the pop-up menu.
What to do next
- Install VMware Tools.
- Re-activate Access Protection when your VMware Tools upgrade or installation is complete.
- For more information, see KB 1009965.