When the upgrade process of VMware Tools is incomplete, you can uninstall and then reinstall VMware Tools.
In a vSphere and open-vm-tools deployment, if you decide to use packages specific to Linux operating systems to manage VMware Tools, and if you already used vSphere to install VMware Tools, you must uninstall the existing VMware Tools. For more information about Linux OSPs for VMware Tools, see Operating System Specific Packages for Linux Guest Operating Systems.
For more information about the VMware Tools compatibility with guest operating systems, see KB 90230.
- Power on the virtual machine.
- Log in to the guest operating system.
- Select a method to uninstall VMware Tools.
Operating System Action Windows 7, 8, 8.1, or Windows 10 In the guest operating system, launch the Control Panel applet, select Programs and Features. Select VMware Tools and Uninstall. Windows Vista and Windows Server 2008 In the guest operating system, select. Windows XP and earlier In the guest operating system, select Add/Remove Programs. Linux Log in as root and enter vmware-uninstall-tools.pl in a terminal window. Mac OS X, OS X, or macOS Use the Uninstall VMware Tools application, found in /Library/Application Support/VMware Tools. Windows on ARM In the guest operating system, launch the Control Panel applet, select Programs and Features. Select VMware Tools and Uninstall.
- Restart the guest operation system.
What to do next
Reinstall VMware Tools.