You must disable the Access Protection in the McAfee Antivirus Scan Console before installing VMware Tools in a Windows guest operating system.


  • Power on the virtual machine
  • Use McAfee Antivirus in 'Standard' mode


  1. Install VMware Tools before installing McAfee Antivirus on the Windows guest operating system.
    Note: McAfee Antivirus prevents VMware Tools upgrade, if it is run in 'Maximum Protection' mode.
  2. Disable Access Protection from the McAfee Antivirus Virus Scan Console when either installing or upgrading VMware Tools.
    1. Select Start > Programs > McAfee > Virus Scan Console.
    2. Right-click the Access Protection icon in the Tasks window and select Disable from the pop-up menu.

What to do next

  • Install VMware Tools.
  • Re-activate Access Protection when your VMware Tools upgrade or installation is complete.
  • For more information, see KB 1009965.