The Helpdesk Support Tool MSI supports unattended installation by using MSI properties to specify installation parameters. To perform an unattended installation, run the msiexec utility from the command line with the following property.

Property

Description

INSTALLDIR

The absolute path to the installation directory. Default value is

%ProgramFiles%\Immidio\Flex Profiles.

The following is an example of a custom unattended installation command using the INSTALLDIR property to specify the path to the installation directory:

msiexec.exe /i "VMware UEM Helpdesk Support Tool 9.2 x86.msi" /qn
INSTALLDIR="D:\Apps\VMware UEM" /l* InstallHelpdeskSupport.log

The command for a typical unattended installation which installs Helpdesk Support Tool in the default installation directory looks like the following:

msiexec.exe /i "VMware UEM Helpdesk Support Tool 9.2 x86.msi" /qn