Your environment must meet certain software requirements to run SyncTool.

Supported operations systems:

  • Windows 7 Professional, Enterprise, and Ultimate x86 and x64 SP1

  • Windows 8.1 Professional and Enterprise x86 and x64 with Update

  • Windows 10 Version 1703 (Creators Update) Professional and Enterprise x86 and x64

The installation of SyncTool requires User Environment Manager 9.2 to be installed.


Configure the Local Sync Path to a location inside the user profile. For example, %LOCALAPPDATA%\​VMware UEM creates a unique location per user even when sharing a device among users.


Use a local user profile because it is most suitable for offline use.