When User Environment Manager manages folders that contain a large number of cache and temporary files, this can slow login times or create long start times for specific applications.

Problem

Login times are slow, or certain applications start slowly. The user profile archive zip files appear to be very large. You can see the large zip files in the user's profile directory and in the FlexEngine log files.

For example, you can see in the following log file that the zip file is large, and it takes three seconds to export. These are indicators that the files are excessively large:

2017-10-27 16:16:48.728 [DEBUG] ExportFiles: Recursively processing folder '<LocalAppData>\Google\Chrome'
2017-10-27 16:16:51.927 [INFO ] Exported file information successfully
2017-10-27 16:16:51.931 [DEBUG] Stored 25 entries in profile archive (size: 28557620; compressed: 25412570)

You can also see the total size of the profile by looking at the last line in the log file after an export at logout:

2017-10-27 16:16:53.732 [DEBUG] Profile archive folder contains 20 files (25082 kilobytes); profile archive backup folder contains 57 files (3631 kilobytes)

Cause

When User Environment Manager manages folders that contain a large number of cache and temporary files, login times are slow or long start times can occur for specific applications. Because these temporary cache files do not contain important user settings, it isn't necessary to manage them through User Environment Manager. Instead, modify the configuration file to exclude temporary and cache files.

Solution

  1. Review the log files to determine the location of the large files.
  2. Once you determine which folders or files are oversized, open the .zip archive file and look for large files that can be excluded without losing personal settings. Typically, these have filenames or extensions such as cache, temp, or .tmp.
  3. Follow the instructions in Section Headers to exclude folders and files that are not needed.

Solution

Once the cache and temporary files are excluded, the size of files in the profile directory is reduced, and login and logout time improves.