When you upgrade the vRealize Automation and the IaaS components in the SDDC, start the update process with upgrading the vRealize Automation Appliance from the virtual appliance management interface using the upgrade .iso file.

Prerequisites

  • Verify that a backup of the vRealize Automation database exists.

  • Mount the upgrade .iso file to the primary virtual appliance svr01vra01.rainpole.local.

Procedure

  1. Log in to the Management vCenter Server by using the vSphere Web Client.
    1. Open a Web browser and go to https://mgmt01vc01.sfo01.rainpole.local/vsphere-client.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      administrator@vsphere.local

      Password

      vsphere_admin_password

  2. Take a snapshot of two vRealize Automation appliances.
    1. In the Navigator, click VMs and Templates and navigate to the vra01svr01a.rainpole.local virtual machine.
    2. Right-click the vra01svr01a.rainpole.local virtual machine and select Snapshot > Take Snapshot.
    3. In the Take VM Snapshot dialog box, enter the following settings and click OK.

      Setting

      Value

      Name

      Snapshot name

      Snapshot the virtual machine's memory

      Deselected

      Quiesce guest file system (Needs VMware Tools installed)

      Deselected

    4. Repeat these steps for the vra01svr01b.rainpole.local appliance.
  3. Log in to the Virtual Appliance Management Interface of the primary vRealize Automation appliance
    1. Open a Web browser and go https://vra01svr01a.rainpole.local:5480.
    2. Log in using the following credentials

      Settings

      Value

      User Name

      root

      Password

      vra_root_password

  4. Click the Update tab and click the Settings button.
  5. Under the Update Repository section, select Use CD-ROM Updates and click Save Settings.
  6. Click the Status and click Check Updates to load the update from the ISO file.
  7. Validate that the loaded Available Updates match the appropriate version defined by the VMware Validated Design Software Components, and click Install Updates.
  8. After the update completes, reboot the primary appliance.
  9. Ensure the Directory Management has been configured for high availability by using both vRealize Automation appliances before you enable your virtual appliances on your load balancer:
    1. Open a Web browser and log in to https://vra01svr01.rainpole.local/vcac/org/rainpole.
    2. Log in using the following credentials.

      Setting

      Value

      User Name

      ITAC-LocalRainpoleAdmin

      Password

      itac-localrainpoleadmin_password

      Domain

      vsphere.local

    3. Navigate to Administration > Directories Management > Directories.
    4. Click the rainpole.local directory, and select Settings.
    5. Click Identity Providers, click the name of the identity provider WorkspaceIPD_2.
    6. Verify that the identity provider has the following settings.

      Setting

      Expected Value

      Connector(s)

      • vra01svr01a.rainpole.local

      • vra01svr01b.rainpole.local

      IdP Hostname

      vra01svr01.rainpole.local





  10. Synchronize vRealize Automation with the Active Directory immediately if you have just recently added service accounts such as svc-vrops-vra and svc-vra-vrops.
    1. Navigate to Administration > Directories Management > Directories
    2. Click Sync Now.
    3. Make sure that a green check mark appears after the synchronization is complete.
    4. If a Directory Sync Safeguards warning appears, review the Active Directory configuration and verify that the new accounts you have created do increase your overall user accounts by more than 5%.
    5. Select Ignore Safeguards and click Sync Directory.