Use the in-built problem and alert signatures in vRealize Log Insight for vRealize Automation. You create one instance of each alert in Region A and in Region B because the vRealize Automation instance in the SDDC works in the context of the compute resources in each region. The environment also contains one vRealize Automation deployment that is failed over to Region B and you receive alerts only about it.

About this task

For monitoring the vRealize Automation deployment in the Software-Defined Data Center, you can use the following alerts in vRealize Log Insight.

Table 1. vRealize Automation Alerts in vRealize Log Insight

Alert Name

Purpose

Severity

*** CRITICAL *** vRA CAFE service unavailable!

A vRA CAFE service has become unavailable. This may happen because:

  • A service has failed - if the service does not automatically restart, this may impact vRA's ability to function

  • A service is blocked and cannot response at the moment - this may indicate increased load within the environment

  • vRA is starting and certain dependencies of the component are not available yet - this issue should clear automatically as all services come online

Critical

*** CRITICAL *** vRA IaaS Services Stopped

A vRA service has become unavailable. This may happen because:

  • A service has failed - if the service does not automatically restart, this may impact vRA's ability to function

  • A service is blocked and cannot response at the moment - this may indicate increased load within the environment

  • Management Agent - in an HA deployment, only ONE Management Agent instance should be running. If more than one is running, this will cause issues with normal functioning of the system.

Critical

*** CRITICAL *** vRA disk is full

Windows host(s) have disk that is at capacity. If disk space runs out completely, it will impact the Infrastructure services provided by IaaS component of vRA and the Infrastructure tab will become unavailable from the vRA UI.

Critical

Procedure

  1. Open the vRealize Log Insight user interface.
    1. Open a Web browser and go to the following URL.

      Region

      vRealize Log Insight URL

      Region A

      https://sfo01vrli01.sfo01.rainpole.local

      Region B

      https://lax01vrli01.lax01.rainpole.local

    2. Log in using the following credentials.

      Setting

      Value

      User name

      admin

      Password

      vrli_admin_password

  2. In the vRealize Log Insight user interface, click Interactive Analytics.
  3. Click the icon and select Manage Alerts.
  4. Select an alert that is related to vRealize Automation.
    1. In the search box of the Alerts dialog box, enter the following alert name as a search phrase.
      *** CRITICAL *** vRA CAFE service unavailable!	
    2. Select the alert from the search result and click the Edit icon next to the alert name.
  5. Create an alert for vRealize Automation in Region A using the name of the primary vRealize Automation Appliance in the query filter.
    1. In the New Alert dialog box, click Run Query.

      A query editor page opens.

    2. Click Add Filter and use the drop-down menus to define the following filter.

      Filter

      Value for vRealize Automation Alerts in Region A

      Object type

      vc_vm_name

      Operation

      contains

      Object

      vra01svr01a

    3. Click the icon and select Create Alert from Query.
    4. In the New Alert dialog box, configure the following alert settings and click Save.

      Setting

      Value for vRealize Automation Alert in Region A

      Name

      *** CRITICAL *** vRA CAFE service unavailable! (vra01svr01a)

      Description (Recommendation)

      vra_alert_purpose

      See vRealize Automation Alerts in vRealize Log Insight.

      Email

      Email address to send alerts to

      Send to vRealize Operations Manager

      Selected

      Fallback Object

      vra01svr01a

      Criticality

      critical

      Raise an alert

      On any match

  6. Repeat Step 3 to Step 5 for the rest of the alerts.
  7. Repeat the procedure in vRealize Log Insight in Region B https://lax01vrli01.lax01.rainpole.local to create the alerts for the vra01svr01a vRealize Automation Appliance.