In version 7.3 of vRealize Automation and later, assign the infrastructure architect role to the svc-vrops-vra service account in the addition to the software architect role. vRealize Operations Manager must have both roles to collect statistics about the operation of vRealize Automation.

Procedure

  1. Log in to the vRealize Automation Rainpole portal.
    1. Open a Web browser and go to https://vra01svr01.rainpole.local/vcac/org/rainpole.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      itac-tenantadmin

      Password

      itac-tenantadmin_password

      Domain

      Rainpole.local

  2. Navigate to Administration > Users & Groups > Directory Users and Groups to assign the infrastructure architect role to the svc-vrops-vra service account.
  3. Enter svc-vrops-vra in the search box, click the Search icon and click svc-vrops-vra (svc-vrops-vra@rainpole.local) user.

    The settings of the svc-vrops-vra account appear.

  4. On the General tab, select Infrastructure Architect under Add roles to this User, and click Finish.