When you upgrade the vSphere components in Region A and Region B, after you complete the upgrade to the Platform Services Controller instances first in Region A, you upgrade the Management vCenter Server in Region A.


  • Verify that a backup of the Management vCenter Server virtual appliance in Region A exists. See the VMware Validated Design Backup and Restore documentation.

  • Mount the upgrade VMware-vCenter-Server-Appliance-6.5.0.x-build_number-patch-FP.iso file to the virtual appliance.


  1. Log in to the appliance management interface (VAMI) of the Management vCenter Server.
    1. Open a Web browser and go to https://sfo01m01vc01.sfo01.rainpole.local:5480.
    2. Log in using the following credentials.



      User name




  2. Upgrade the appliance.
    1. In the appliance management interface, click Update in the left pane.
    2. In the Update pane, click Check Updates and select Check CDROM.
    3. Verify that the Available Updates shown match the version in VMware Software Versions in the Upgrade, click Install Updates and select Install CDROM Updates.
    4. In the End User License Agreement dialog box, accept the EULA and click Install.
    5. After the update completes, click OK in the Installing Upgrades dialog box.
  3. Restart the appliance to apply the upgrade.
    1. Click the Summary tab, and click Reboot.
    2. In the System Reboot dialog box, click Yes.
  4. After the restart completes, log back in to the virtual appliance management interface, and verify the version number in the Update pane.
  5. Eject the attached upgrade .iso from the Management vCenter Server appliance.