After you have upgraded the analytics cluster, reconfigure the vCenter Adapter instances to use the svc-vrops-vsphere service account that is specifically dedicated to collecting data about vSphere object from the vCenter Server inventory. This version of the validated design introduces a separate service account for vRealize Operations Manager for each integration with another management product.

About this task

You replace the svc-vrops service account from the earlier version of this validated design with svc-vrops-vsphere in the credentials for the following adapters:


vCenter Server

Display Name

Region A


vCenter Adapter - sfo01m01vc01

Shared edge and compute

vCenter Adapter - sfo01w01vc01

Region B


vCenter Adapter - lax01m01vc01

Shared edge and compute

vCenter Adapter - lax01w01vc01


  1. Log in to vRealize Operations Manager by using the operations interface.
    1. Open a Web browser and go to https://vrops01svr01.rainpole.local.
    2. Log in using the following credentials.



      User name




  2. On the main navigation bar, click Administration.
  3. In the left pane of vRealize Operations Manager, click Solutions.
  4. On the Solutions page, select the VMware vSphere solution, and click the Configure icon at the top.

    The Manage Solution - VMware vSphere dialog box appears.

  5. In the Instance Name pane, select vCenter Adapter - sfo01m01vc01.
  6. In the Instance Settings pane, click the Edit Credential icon.
  7. In the Manage Credentials dialog box, change the service account credentials and click OK.



    User Name




  8. Click Test Connection to validate the connection to the vCenter Server instance.
  9. In the Review and Accept Certificate dialog box, verify the certificate information and click Accept.
  10. Click OK in the Info dialog box.
  11. Click Save Settings.
  12. In the Info dialog box, click OK.
  13. Repeat the procedure for the remaining vCenter Adapter instances.
  14. In the Manage Solution - VMware vSphere dialog box, click Close.