When a major hardware failure occurs, restore the virtual appliance nodes of vCenter Server, Platform Services Controller, vRealize Operations Manager nodes, vRealize Log Insight Nodes, Cloud Management Platform, vSphere Update Manager Download Service by using the backups that are created as a result from the scheduled backup job for the nodes.

Procedure

  1. Log in to vCenter Server by using the vSphere Web Client.
    1. Open a Web browser and go to one of the following URLs.

      vCenter Server

      URL

      Management vCenter Server in Region A

      https://sfo01m01vc01.sfo01.rainpole.local/vsphere-client

    2. Log in using the following credentials.

      Setting

      Value

      User name

      administrator@vsphere.local

      Password

      vsphere_admin_password

  2. Shut down all the virtual appliances of the product which you are restoring.
    1. Click Home > Hosts and Clusters.
    2. In the Navigator pane expand the following inventory tree.

      Region A inventory tree

      Region B

      sfo01m01vc01.sfo01.rainpole.local>sfo01-m01dc>sfo01-m01-mgmt01

      lax01m01vc01.lax01.rainpole.local>lax01-m01dc>lax01-m01-mgmt01

    3. Navigate to each appliance in the specified order, right-click the appliance object, select Power > Shut Down Guest OS, and in the Confirm Guest Shut Down dialog box, click Yes.

      Order

      Product

      Virtual Appliance in Region A

      Virtual Appliance in Region B

      1

      vCenter Server and Platform Services Controller

      • sfo01w01vc01

      • sfo01w01psc01

      • lax01w01vc01

      • lax01w01psc01

      2

      vRealize Operations Manager

      • sfo01vropsc01a

      • sfo01vropsc01b

      • vrops01svr01a

      • vrops01svr01b

      • vrops01svr01c

      • lax01vropsc01a

      • lax01vropsc01b

      3

      vRealize Log Insight

      • sfo01vrli01b

      • sfo01vrli01c

      • sfo01vrli01a

      • lax01vrli01b

      • lax01vrli01c

      • lax01vrli01a

      4

      Cloud Management Platform

      • sfo01ias01a

      • sfo01ias01b

      • vra01dem01a

      • vra01dem01b

      • vra01ims01a

      • vra01ims01b

      • vra01iws01a

      • vra01iws01b

      • vra01svr01a

      • vra01svr01b

      • vrb01svr01

      • sfo01vrbc01

      • vra01mssql01

      • lax01ias01a

      • lax01ias01b

      • lax01vrbc01

      vSphere Update Manager Download Service

      • sfo01umds01

      • lax01umds01

  3. Restore the latest VMs backup of the specific product from the vSphere Data Protection server.
    1. On the vSphere Web Client Home page, click the VDP icon.
    2. On the Welcome to vSphere Data Protection page, select sfo01m01vdp01 from the VDP Appliance drop-down menu and click Connect.
    3. Click the Restore tab.
    4. Select a node of the specific product.

      You see the list of the backups for the appliance.

    5. Select the check box for the latest appliance backup and click the back arrow to return to the list of backups.
    6. Select the latest backups of the other appliances of the product.
    7. Click Restore on the toolbar.

      The Restore backup wizard opens.

    8. On the Select Backup page, click Next.
    9. On the Set Restore Options page, select Restore to original location for each appliance, and click Next.
    10. On  the Ready to Complete page, click Finish.
    11. Click OK to close the Info dialog.
  4. Verify that the restore is successful.
    1. On the vSphere Data Protection page, click the Configuration tab and click Log.
    2. Locate the following logs:
      Restore of client named product_vm_name completed.
  5. Power on the virtual appliance nodes of specific product in the following order:

    Product

    Virtual Appliance in Region A

    Virtual Appliance in Region B

    vCenter Server and Platform Services Controller

    • sfo01w01psc01

    • sfo01w01vc01

    • lax01w01psc01

    • lax01w01vc01

    vRealize Operations Manager

    • vrops01svr01a

    • vrops01svr01b

    • vrops01svr01c

    • sfo01vropsc01a

    • sfo01vropsc01b

    • lax01vropsc01a

    • lax01vropsc01b

    vRealize Log Insight

    • sfo01vrli01a

    • sfo01vrli01b

    • sfo01vrli01c

    • lax01vrli01a

    • lax01vrli01b

    • lax01vrli01c

    Cloud Management Platfrom

    • vra01mssql01

    • vra01svr01a

    • vra01svr01b

    • vra01iws01a

    • vra01iws01b

    • vra01ims01a

    • vra01ims01b

    • sfo01ias01a

    • sfo01ias01b

    • vra01dem01a

    • vra01dem01b

    • vrb01svr01

    • sfo01vrbc01

    • lax01ias01a

    • lax01ias01b

    • lax01vrbc01

    vSphere Update Manager Download Service

    • sfo01umds01

    • lax01umds01

    1. Navigate to each of the appliance, right-click the appliance object, and select Power > Power On
    2. Wait until the current appliance is up and running before powering on the next appliance.

What to do next

Verify that vRealize Operations Manager is operational. See Validate vRealize Operations Manager in the VMware Validated Design Operational Verification documentation.