Verify that you can authenticate to vCenter Server using the administrator@vsphere.local system account.

About this task

Authenticating with a local system account verifies that the vCenter Server and external Platform Services Controllers are configured correctly and that there are no communication issues between systems.

Expected Outcome

You can successfully authenticate using the administrator@vsphere.local system account and have visibility of all vCenter Servers and their inventories with administrative access.

Procedure

  1. Log in to vCenter Server by using the vSphere Web Client.
    1. Open a Web browser and go to https://sfo01m01vc01.sfo01.rainpole.local/vsphere-client.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      administrator@vsphere.local

      Password

      vsphere_admin_password

  2. From the Home menu, select Hosts and Clusters.
  3. In the Navigator pane, verify that all four vCenter Server instances are present in the list.

    This operation validates that the Enhanced Linked Mode is intact and active for all vCenter Server instances.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that NTP is configured correctly on all vCenter Server and Platform Services Controller virtual appliances.

  • Ensure that all vCenter Server and Platform Services Controller virtual appliances are configured with the correct DNS settings.

  • Ensure that DNS is configured with forward and reverse lookup records for all vCenter Server and Platform Services Controller virtual appliances and the VIP of the Platform Services Controller load balancer.

  • Ensure that there is network connectivity between all vCenter Server and Platform Services Controller virtual appliances.

  • Ensure that all the services on the vCenter Server and Platform Services Controller virtual appliances are running.