Verify that you can authenticate to vCenter Server using a service account configured in Active Directory.

About this task

Authenticating with a service account configured in Active Directory verifies that the Platform Services Controllers are configured with the Active Directory Domain as an identity source and that permissions within vCenter Server are correctly assigned.

Expected Outcome

You can successfully authenticate using a service account and have visibility of all vCenter Servers and their inventories with the appropriate user access.

Procedure

  1. Log into vCenter Server by using the vSphere Web Client.
    1. Open a Web browser and go to https://sfo01m01vc01.sfo01.rainpole.local/vsphere-client.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      svc-nsxmanager@rainpole.local

      Password

      svc-nsxmanager_password

  2. From the Home menu, select Hosts and Clusters.
  3. In the Navigator pane, verify that all four vCenter Server instances are present in the list.

    This operation validates that the Enhanced Linked Mode is intact and active for all vCenter Server instances.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that NTP is configured correctly on all vCenter Server and Platform Services Controller virtual appliances.

  • Ensure that all vCenter Server and Platform Services Controller virtual appliances are configured with the correct DNS settings.

  • Ensure that DNS is configured with forward and reverse lookup records for all vCenter Server and Platform Services Controller virtual appliances and the VIP of the Platform Services Controller load balancer.

  • Ensure that there is network connectivity between all vCenter Server and Platform Services Controller virtual appliances.

  • Ensure that all the services on the vCenter Server and Platform Services Controller virtual appliances are running.

  • Ensure that all Platform Services Controllers have successfully joined the active directory domain.