Verify that vRealize Operations Manager is collecting data metrics through the vCenter Adapter of the VMware vSphere Management Pack for vRealize Operations Manager.

About this task

Validating the status of data collection between vRealize Operations Manager and vCenter Server ensures that the vCenter adapter is correctly configured, the provided service account has correct privileges and that dashboards are populated.

Expected Outcome

The vCenter Adapter has a Collection State of Collecting and a Collection Status of Data receiving.


  1. Log in to vRealize Operations Manager by using the operations interface.
    1. Open a Web browser and go to https://vrops01svr01.rainpole.local.
    2. Log in using the following credentials.



      User name




  2. On the main navigation bar, click Administration.
  3. In the left pane of vRealize Operations Manager, click Solutions.
  4. On the Solutions page, in the solutions table select the VMware vSphere solution.
  5. Under Configured Adapter Instances, verify that the Collection State is Collecting and the Collection Status is Data receiving for all vCenter Adapter instances.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the vCenter Adapter is configured with the correct target vCenter Server.

  • Ensure that there is network connectivity between the vRealize Operations Manager and the vCenter Server.

  • Ensure that the service account credentials are correct.