When you upgrade the operations management layer as a part of the upgrade from the previous VMware Validated Design release, start with vRealize Operations Manager. Upgrade the operating system and solution on the vRealize Operations Manager virtual appliances, and the management packs for communication with the other management solutions. After the upgrade, perform additional configurations on the management pack adapters and dashboards for alignment with the design.

When you upgrade the vRealize Operations Manager virtual appliance in the design, you perform the upgrade manually using the master node in the vRealize Operations Manager analytics cluster. The remaining nodes, such as, master replica, data, and remote collector nodes are updated automatically. After the upgrade of the vRealize Operations Manager virtual appliances is complete, update each of the management packs.

Table 2. vRealize Operations Manager Nodes in the SDDC



IP Address

Fully Qualified Domain Name

Region A

Master Node


Master Replica Node


Data Node 1


Data Node 2


Remote Collector Node 1


Remote Collector Node 2


Region B

Remote Collector Node 1


Remote Collector Node 2



  • Download the product upgrade .pak files of vRealize Operations Manager to a Windows host that has access to the environment.

    Table 1. PAK Files Required for vRealize Operations Manager Upgrade

    PAK Type

    PAK File

    Operating System Update .pak file


    Software Update .pak file


    vRealize Operations Manager Management for NSX for vSphere


  • Examine the health of vRealize Operations Manager cluster by using the Upgrade Assessment Tool. Remediate any issues before you begin the upgrade. See VMware Knowledge Base article 53545 and the product download page version

  • Preserve any customized content by cloning the content.

    Customized content includes alert definitions, symptom definitions, recommendations, and views.

  • Verify that a current backup of each vRealize Operations Manager virtual appliance exists.

  • On all vRealize Operations Manager virtual appliances, verify that the vRealize Log Insight agent configuration, located in the /var/lib/loginsight-agent/liagent.ini file, contains ssl=no.

What to do next

  • Verify that vRealize Operations Manager is operational after the upgrade. See Validate vRealize Operations Manager in the VMware Validated Design Operational Verification documentation.