Verify that you can authenticate to the vRealize Suite Lifecycle Manager appliance using the local root account and verify that the vRealize Suite Lifecycle Manager services are running.

Performing authentication using the built-in root account verifies that vRealize Suite Lifecycle Manager is online and accessible.

Expected Outcome

Successful authentication using the root account and services up and running.


  1. Log in to vRealize Suite Lifecycle Manager by using Secure Shell (SSH) client.
    1. Open an SSH connection to the vrslcm01svr01a.rainpole.local virtual machine.
    2. Log in using the following credentials.



      User name




  2. Run the following commands to verify the status of the vRealize Suite Lifecycle Manager services.


    Expected Outcome

    systemctl status vlcm-xserver.service

    active (running)

    systemctl status vlcm-server.service

    active (running)

    systemctl status vlcm-fileserver.service

    active (running)

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the vRealize Suite Lifecycle Manager appliance is powered on and the correct credentials are being used.

  • If any service is not active and running, run the following command to restart the service: systemctl restart vlcm-servicename.service.