Verify that you can connect and authenticate to My VMware to access licenses and product files.

Communication with My VMware is essential to access licensing and software for deployments from vRealize Suite Lifecycle Manager.

Expected Outcome

Successful authentication to My VMware and download of application files.

Procedure

  1. Log in to vRealize Suite Lifecycle Manager user interface.
    1. Open a Web browser and go to https://vrslcm01svr01a.rainpole.local/vrlcm.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      admin@localhost

      Password

      vrslcm_admin_password

  2. Navigate to the Settings page and click the My VMware tab.
  3. Authenticate to My VMware to access licenses, download Product Binaries and Marketplace content.
    1. Log in using the following credentials.

      Setting

      Value

      User name

      my_vmware_username

      Password

      my_vmware_password

    2. (Optional) Configure the Proxy Settings for vRealize Suite Lifecycle Manager.

      Setting

      Value

      Proxy Server

      proxy_server_fqdn

      Proxy Port

      proxy_server_port

      Proxy user name

      proxy_server_username

      Proxy Password

      proxy_server_password

    3. Click Submit.

    A successful authentication populates the My VMware Products table, and if this table is already populated, a successful submission does not show an update. An unsuccessful authentication displays a red error banner near the top of the window.

  4. In the My VMware Products table, locate a product without Download Status and click the Download action icon.

    The Download Status changes to Submitted.

  5. Navigate to the Requests page, and monitor the download of product files.

    All Requests

    Request Info

    All States

    MYVMWARE_DOWNLOAD

    Product: product_name_version

    • INITIATED

    • INPROGRESS

    • COMPLETED

    Tip:

    Click the state of the request to monitor the download details.

    Successful downloads change the state of the request from INITIATED to INPROGRESS and to COMPLETED.

  6. Navigate to the Marketplace page, locate a content to download, and click Download.
  7. In the Download Content window, click Continue.
  8. Navigate to the Requests page, and monitor the download of Marketplace content.

    All Requests

    Request Info

    All States

    MARKETPLACE_APP_DOWNLOAD

    marketplace_content_name

    • INITIATED

    • INPROGRESS

    • COMPLETED

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that correct My VMware credentials are being used.

  • Ensure that the correct proxy settings are configured, if necessary.

  • Ensure that the vRealize Suite Lifecycle Manager has access to the Internet.

  • Ensure that the correct licensing is available for the products being downloaded.