Verify that you can authenticate to vRealize Automation portal using the administrator@vsphere.local system account.

Performing authentication using the local system account verifies that the vRealize Automation authentication function is functional.

Expected Outcome

You can successfully authenticate using the administrator@vsphere.local system account and have visibility of all the tenants.

Procedure

  1. Log in to the vRealize Automation portal.
    1. Open a Web browser and go to https://vra01svr01.rainpole.local/vcac.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      administrator

      Password

      deployment_admin_password

      Domain

      vsphere.local

  2. On the Tenants page, verify that you can see the tenants listed.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the correct login credentials are used.

  • Ensure that all the vRealize Automation services are running.

  • Ensure that all the vRealize Automation virtual machines are configured to use the same NTP server and they are time synchronized.