Verify that vRealize Operations Manager is collecting data metrics trough the NSX-vSphere Adapter of the VMware NSX-vSphere Management Pack for vRealize Operations Manager.

Validating the status of data collection between vRealize Operations Manager and vCenter Server ensures that the NSX-vSphere Adapter and the Network Devices Adapter are configured correctly, the provided service account has correct privileges and that dashboards are populated.

Expected Outcome

The NSX-vSphere Adapter instances and the Network Devices Adapter have Collection State of Collecting and Collection Status of Data receiving.

Procedure

  1. Log in to vRealize Operations Manager by using the operations interface.
    1. Open a Web browser and go to https://vrops01svr01.rainpole.local.
    2. Log in using the following credentials.

      Setting

      Value

      User name

      admin

      Password

      vrops_admin_password

  2. On the main navigation bar, click Administration.
  3. In the left pane of vRealize Operations Manager, click Solutions.
  4. On the Solutions page, in the solutions table select the Management Pack for NSX-vSphere solution.
  5. Under Configured Adapter Instances, verify that the Collection State is Collecting and the Collection Status is Data receiving for all NSX-vSphere Adapter instances and the Network Devices Adapter instance.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the NSX-vSphere Adapter is configured with the correct target vCenter Server and the NSX Manager.

  • Ensure that there is network connectivity between the vRealize Operations Manager and the NSX Manager.

  • Ensure that the Network Devices Adapter is configured with the correct network settings.

  • Ensure that the service account credentials are correct.