Verify that vRealize Operations Manager is collecting data metrics trough the vRealize Automation Adapter of the VMware vRealize Automation Management Pack for vRealize Operations Manager.

Validating the status of data collection between vRealize Operations Manager and vRealize Automation ensures that the vRealize Automation Adapter is configured correctly, the provided service account has correct privileges and that dashboards are populated.

Expected Outcome

The vRealize Automation Adapter has a Collection State of Collecting and a Collection Status of Data receiving.


  1. Log in to vRealize Operations Manager by using the operations interface.
    1. Open a Web browser and go to https://vrops01svr01.rainpole.local.
    2. Log in using the following credentials.



      User name




  2. On the main navigation bar, click Administration.
  3. In the left pane of vRealize Operations Manager, click Solutions.
  4. On the Solutions page, in the solutions table select the VMware vRealize Automation solution.
  5. Under Configured Adapter Instances, verify that the Collection State is Collecting and the Collection Status is Data receiving for the vRealize Automation Adapter instance.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the vRealize Automation Adapter is configured with the correct target vRealize Automation cluster.

  • Ensure that there is network connectivity between the vRealize Operations Manager and the vRealize Automation.

  • Ensure that the service account credentials are correct.