To give the svc-skyline-vsphere service account rights for collecting product analytics data from all linked vCenter Server endpoints, assign global permissions to the account.


  1. Log in to vCenter Server by using the vSphere Client.
    1. Open a Web browser and go to https://sfo01m01vc01.sfo01.rainpole.local/ui.
    2. Log in by using the following credentials.
      Setting Value
      User name administrator@vsphere.local
      Password vsphere_admin_password
  2. On the Home page of the vSphere Client, in the navigation pane, select Administration.
  3. On the Administration page, under Access Control, select Global Permissions.
  4. On the Global Permissions page, click the Add Permission icon.
  5. In the Add Permission-Global Permissions Root dialog box, from the User drop-down menu, select rainpole.local.
  6. In the search box, enter svc and press Enter.
  7. From the list of users and groups, select the svc-skyline-vsphere user.
  8. From the Role drop-down menu, select Skyline Collector User, select Propagate to children, and click OK.