After you enable automatic synchronization of authentication sources, remove the svc-vrli-vrops and svc-vra-vrops service accounts and later add them. vRealize Operations Manager does not provide an API to perform an automatic synchronization.


  1. Log in to vRealize Operations Manager by using the operations interface.
    1. Open a Web browser and go to https://vrops01svr01.rainpole.local.
    2. Log in by using the following credentials.
      Setting Value
      User name admin
      Password deployment_admin_password
  2. On the main navigation bar, click Administration.
  3. In the left pane, expand Access and click Access Control.
  4. Remove the existing svc-vrli-vrops and svc-vra-vrops service accounts.
    1. On the Access Control page, select svc-vrli-vrops and click Delete.
    2. In the Delete User dialog box, click Yes.
    3. Repeat this step and remove the svc-vra-vrops service account.