After you finish the upgrade of vRealize Log Insight clusters and agents in each region, continue the operations management layer upgrade with a vRealize Operations Manager upgrade using vRealize Suite Lifecycle Manager. Both the virtual appliance operating system and the vRealize Operations Manager product are upgraded. After the upgrade, perform additional configurations on the management pack adapters and dashboards for alignment with the design.

Table 2. vRealize Operations Manager Nodes in the SDDC



IP Address

Fully Qualified Domain Name

Region A

Master Node


Master Replica Node


Data Node 1


Remote Collector Node 1


Remote Collector Node 2


Region B

Remote Collector Node 1


Remote Collector Node 2



  • Download the .pak files for the Management Packs for vRealize Operations Manager to a Windows host that has access to the environment.
    Table 1. PAK Files Required for vRealize Operations Manager Management Packs Upgrade

    PAK Type

    PAK File

    vRealize Operations Management Pack for NSX for vSphere


    vRealize Operations Management Pack for VMware Site Recovery Manager


    vRealize Operations Management Pack for Storage Devices


  • Remediate any issues before you begin the upgrade. Examine the health of the vRealize Operations Manager cluster by running an Upgrade Assessment Tool, which provides a pre-upgrade report detailing the metric reduction impact on the user content and offers suggestions for replacement metrics. You install and run the Upgrade Assessment Tool by following the procedure in VMware Knowledge Base article 57283.
  • Preserve any customized content such as alert definitions, symptom definitions, recommendations, and views, by cloning the content.
  • vRealize Operations Manager 7.0 is a major version that requires a new license key. The product works in evaluation mode until you install a new valid license key. See the Release Notes and obtain the license key for vRealize Operations Manager 7.0 from the My VMware portal.
  • Verify that you have a current backup of each vRealize Operations Manager virtual appliance.
  • Verify that you have privileges in the vSphere Web Client to pause the replication task of vRealize Operations Manager.
  • Verify that the vRealize Suite Lifecycle Manager virtual appliance is: connected to the Internet, is registered with the My VMware portal, and that your account for My VMware has sufficient permissions to download vRealize Operations Manager from your entitlement account.
  • Verify that vRealize Operations Manager appliances are in a consistent state before proceeding with the upgrade.
  • Verify that the root passwords are the same for all vRealize Operations Manager nodes.
  • Verify that the vRealize Log Insight agent configuration /var/lib/loginsight-agent/liagent.ini file, contains ssl=no on all vRealize Operations Manager virtual appliances.
  • Review the release notes of the vRealize Operations Manager version in this validated design

What to do next

Verify that vRealize Operations Manager is operational after the upgrade. See Verification of vRealize Operations Manager in the VMware Validated Design Operational Verification documentation.