Verify that you can authenticate to vRealize Automation portal using the administrator@vsphere.local system account.

Performing authentication using the local system account verifies that the vRealize Automation authentication operation is functional.

Expected Outcome

You can successfully authenticate using the administrator@vsphere.local system account and have visibility of all the tenants.


  1. Log in to the vRealize Automation portal.
    1. Open a Web browser and go to https://vra01svr01.rainpole.local/vcac.
    2. Log in using the following credentials.
      Setting Value
      User name administrator
      Password deployment_admin_password
      Domain vsphere.local
  2. On the Tenants page, verify that you can see the tenants listed.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the correct login credentials are used.

  • Ensure that all the vRealize Automation services are running.

  • Ensure that all the vRealize Automation virtual machines are configured to use the same NTP server and they are time synchronized.