To ensure that users are redirected to the load balancer address when authenticating to vRealize Operations Manager with a cross-region Workspace ONE Access user account, you update the vRealize Operations Manager authentication source. You set the redirect FQDN to the load balancer VIP FQDN and rename the authentication source.

Procedure

  1. In a Web browser, log in to the vRealize Operations Manager by using the operations interface.
    Settings Value
    URL https://vrops01svr01.rainpole.local
    User name admin
    Password vrops_admin_password
  2. On the main navigation bar, click Administration.
  3. In the left pane, select Access > Authentication sources.
  4. On the Authentication sources page, click the vIDMAuthSource vertical ellipsis and click Edit.
  5. In the Edit source for user and group import dialog box, rename the source name and configure these values.

    Setting

    Value

    Source display name

    WorkspaceONE

    Username

    configadmin

    Password

    wsa01svr01_configadmin_password

    Redirect FQDN/IP

    vrops01svr01.rainpole.local

  6. Click Test.
  7. In the Info dialog box, click OK.
  8. In the Edit source for user and group import dialog box, click OK.