You can organize resources into logical categories to make it easier for users to locate the resource they need in their Workspace ONE apps portal from a browser or in the VMware Workspace ONE® Intelligent Hub app on devices.

When you create categories consider the structure of your organization, the job function of the resources, and type of resource. For example, you might create a category called HR and another category called Benefits. Assign HR to all the HR resources in your catalog. Also assign Benefits to a specific HR benefit resource you prefer your users to use. You can also assign more than one category to a resource. For example, the resources in the preceding example can also be in a Sales category.

A predefined category called Recommended is available in the catalog. You can categorize preferred applications as Recommended and these applications are displayed as Recommended in the apps portal and in the Intelligent Hub app on users devices. Users can view the recommended list of applications and add them to their apps portal and devices.

In the apps portal, applications that are categorized as Recommended can be set up to be automatically pushed to the Bookmarks page. In the Catalog > Settings > User Portal Configuration page, select the option Show recommended apps in Bookmarks tab. Users see these applications automatically in their Bookmarks page. This feature can be used to simplify how new users receive applications that you recommend for their use. This approach simplifies how new users receive applications. When Recommended applications automatically appear in Bookmarks, they behave just as if the user added them. This means that only the user can remove them. An administrator is not able to remove a Recommended application after it is added to Bookmarks.

In the Intelligent Hub app, a Recommended section displays the preferred applications that you categorized as recommended. Users select the apps to use and can mark them as favorites. These apps display in the Favorites section in the Intelligent Hub app. Also, apps that display in the Bookmarks page in the apps portal, display in Favorites in the Intelligent Hub app.