Configure SMTP server settings to receive email notifications from the Workspace ONE Access service. For example, notification emails are sent when new local users are created, when a password is reset, or with the auto discovery verification token.

Procedure

  1. Log in to the Workspace ONE Access console.
  2. Click the Appliance Settings tab and click SMTP.
  3. Enter the SMTP server host name.
    For example: smtp.example.com
  4. Enter the SMTP server port number.
    For example: 25
  5. (Optional) If the SMTP server requires authentication, enter the user name and password.
  6. Click Save.
  7. To customize the sender's address in the email notifications, add the address to the runtime-config.properties file.
    1. Log in to the Workspace ONE Access machine.
    2. Edit the /usr/local/horizon/conf/runtime-config.properties file and add the following property:

      notification.emails.support=emailaddress

      For example:

      [email protected]

    3. Save the file.
    4. Restart the machine.
      service horizon-workspace restart
    This changes the sender's address from the default [email protected] to the custom address.